Our Maintenance Package In Detail

maintenance

We all purchase insurance to maintain our home’s and cars,

 but what about one of your greatest business assets – your website?

You had decided what type of website you would like. Have gone through the process of getting it built,

just how you like it and noticed in all the right places. You just forget one thing, maintain a website, this could have been because you were not offered one by your previous website designer? or you felt you it’s too expensive or you thought the website didn’t need one.

Then the worse happens in a blink of an eye it’s all lost. Your hard work and money destroyed in minutes by a malicious attack or virus.

Then the realisation that, there is no backup because maintenance was forgotten or not offered at the time of the build.

Or being asked “I have a website I think its ok, could you do a few bits to update it to E-commerce? or “take on my social media campaign”

and then when asked, “when was it last updated” I hear the familiar reply probably not for a couple of years or what updates.

And when checked it is so outdated we are not able to save the website in its current form as it is not tangible and so it needs rebuilding.

Which not only means the cost of rebuilding your website.

It also means that a key networking forum will be out of action for some time, losing even more revenue.

At Carolinesweb we offer a package to suit your needs.

Once we have built your Website, you will need a maintenance package to keep it running smoothly. 

You might be thinking “why do I need maintenance?” you wouldn’t think about not maintaining your home or car.

4 reasons why you should have a  maintenance package

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Security Updates

Security updates (“The number of hacked sites in 2016 increased by 32 percent compared to 2015 “) this was due because many people make the mistake that their business isn’t big enough or high profit enough or will not be the target of hackers. Wrong! Hackers do not think about the size of a website they just want to cause as much disruption they can. And in many cases, they prefer small sites as security is less secure. This also applies to keeping plugins, forms and comment boxes.

Customer Experience

Your customers experience when using your website. Every day there are major technology updates in our search engines for example chrome, Firefox etc. This can have a major impact on how your website responds. If you are not keeping up with the updates on your plugins, forms etc the chances are something is going to break or not work correctly as it once had. When people arrive at your website they want an easy time navigating through it. There is nothing more frustrating than a broken link or a form not working as it should. It is one of the biggest reason for people leaving a website.

Sales Impact

Sales Impact your website is your shop window it is where your customers check you out. If you have an e-commerce site having broken buttons that might have given more details. What would your customer think of your store? Broken payment systems will definitely lose your customers. All of these things will have an impact on your store and credibility.

Long-Term Cost Savings

Long-term cost savings If you keep your site maintained and updated regularly, there’s less chance of something major going wrong that will cost a lot of money to put right. You have to weigh up the pros and cons. A monthly sum to make sure your site is secure and working properly, versus the possibility and cost of a complete site, rebuild in a worst-case scenario.

Our Services Our Services

Monthly catch up meetings to discuss any adaptions, upgrades needed to maintain freshness of the site and ensure it reflects the current business model

Bronze Maintenance From £45

Monthly offsite backups to ensure peace of mind that your investment is safe.

Monthly checks ensuring the latest updates are installed so keeping your website and data secure

Social media set up facility.

Telephone support 10 am - 2 pm Mon - Frid

Our Services Our Services

Fortnightly catch up meetings to discuss any adaptions, upgrades needed to maintain freshness of the site and ensure it reflects the current business model

Silver Maintenance From £55

Fortnightly offsite backups to ensure peace of mind that your investment is safe.

Fortnightly checks ensuring the latest updates are installed so keeping your website and data secure

Social media set up facility with management included

Telephone Support 9am - 5pm Monday to Friday

Our Services Our Services

E-commerce set up and management Facility

Weekly catch up meetings to discuss any adaptions, upgrades needed to maintain freshness of the site and ensure it reflects the current business model

Gold Maintenance From £65

Daily offsite backups to ensure peace of mind that your investment is safe.

Daily checks ensuring the latest updates are installed so keeping your website and data secure

Social media set up facility with management included

Telephone Support 24/7

At Carolinesweb we believe your greatest business assets – your website needs maintaining to?  That is why we believe at Carolinesweb that a maintenance program is a vital part of any new venture. We update our package of websites twice a day as standard, We ensure that our security measures as monitored daily. To name just two of our commitment to our customers.

It is the key to your business after all and has cost probably a lot of money. At Carolinesweb we offer a comprehensive choice of Maintenance packages to suit all budgets. We also offer a low build cost with our clients who take out a maintenance plan.

Contact Us Today For More Information on how we can Protect Your Website

 

 

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